Shipping Agency & Terminal Operation

MIC group is fully independent company with full support from its associated agency companies in Australia. We provide agency desk for various clients in around the world region. Our associate agency is leading shipping agent based in Sharjah, Dubai, , Pakistan, Australia and around the world with a dynamic and experienced team. We are a professional and dedicated service provider company and our goal is to fulfill the complete requirement for all our clients based in and around the world.
We understand the duties as ship agents & maritime services and how to protect the interests of our principals. Our professional, experienced and qualified operations staff is trained to have a proactive and forward thinking approach. This ensures that potential problems are anticipated and acted upon before they can escalate. The success of our growth is our commitment and dedicated team work. We have reliable local contacts and strong liaison with port authorities, custom, immigration and coast guards department.
We are committed to provide seamless services. Our key activities and services of agency desk within Sharjah, Dubai, , Pakistan, Australia and around the world region through its network of sub-agents includes the followings - Full Agency and husbandry services for all types of vessels, logistics Services, Inward & outward clearance, Warehousing, Cargo shore tank Arrangement, Fresh water supply, Bunker supply co-ordination, Lube oil supply, Deslopping / waste oil removal, Offshore Launch services, Underwater diving services, Crew handling & Crew welfare
Our Terminal Operations' services are in key locations at the Pasir Panjang Automobile Terminal and Jurong Port to meet our customers' needs.

Our range of services includes:

Shipping Agency

Dedicated Vessel Support Services
  1. Coordination with master and principal
  2. Arranging for berth application
  3. Arranging vessel inward and outward clearance for port and immigration
  4. 24 x 7, round the clock support for bunkering vessels
  5. Arranging for crew changes
Marketing Support Services
  1. Canvassing for cargo bookings
  2. Regular marketing follow-ups with shippers and consignees
  3. Attending to sales enquiries as agent
  4. Coordinating with other port agents
  5. Attending to claims
  6. Handling of transshipment cargo
Documentation Support Services
  1. Preparing manifest
  2. Issuing bill of lading
  3. Exchanging delivery orders with consignee
  4. Coordinate with shipper on any bill of lading revisions

Terminal Operations

Appropriated Berths for our customers, at Pasir Panjang Automobile Terminal and Jurong Port Proven capability in handling all vessel types.
  1. RO/RO vessels
  2. Chemical tankers
  3. Conventional vessels
  4. Bulkers (coal, cement, grain etc)
Stevedoring Services
  1. Provide highly experienced drivers for loading / discharging cars
  2. Provide highly experienced stevedores for loading / discharging general and project cargoes
  3. Supply shipping materials and lifting gears
  4. Supply barges to receive cargo at anchorage
  5. Supply clerical support
  6. Supply workmen for other general support as required, such as stuffing and un-stuffing of containers

Special Cargoes

Specialized services include supervision of loading / discharging operations by highly experienced port captains, vessel pre-planning to safely maximize stowage, and coordinating with masters and agents for quick vessel turn-around and dispatch.
  1. Expertise in Door-to-Door shipment of plant and machinery
  2. Expertise in handling heavy and over-sized cargoes on land and on sea
  3. Expertise in handling hazardous / classified / military cargoes